Maintainly Health Support
You lost it. Now hold it.
Get help
Email us and a human will get back to you, usually within 1–2 business days:
Include your iOS version and what you were doing when the issue happened — screenshots help a lot.
Common questions
Where is my data stored? Only on your device. Nothing is uploaded. See our Privacy Policy.
How do I cancel my subscription? iPhone Settings → your name → Subscriptions → Maintainly Pro → Cancel. Your Pro features stay active until the end of the paid period.
My reminder didn't fire. Check iPhone Settings → Notifications → Maintainly is allowed, and that a reminder is turned on for your medication in the app's Settings tab.
I got a new phone. Restore your new phone from a backup of your old one and your Maintainly data comes with it.